Terms and Conditions
These terms and conditions govern the use of Lemon Casino and the relationship between you and us. By registering an account and using our services, you agree to be bound by these terms, our verification rules, our payment conditions and our responsible gambling policy. Please read them carefully before opening an account. We may update these terms from time to time, and the English version prevails in the event of any inconsistency.
Eligibility
You must be at least 18 years old to open an account with Lemon Casino. Where the law applicable to you sets a higher minimum gambling age, that higher age applies. You are required to register with truthful personal information, and your residence must not be in a country or territory listed as restricted in these terms. Language support on the website does not establish that you are eligible to play.
Account Registration
To register with Lemon Casino, you provide your name, date of birth, place of residence, email address and phone number, together with your chosen login credentials. You may also sign up using your email address and password or through your Google account. Each player is permitted one personal account only, and all information supplied must be accurate and truthful. You may only deposit and play using payment instruments held in your own name.
Verification
We require full identity verification before your first withdrawal. Once we request verification documents, you must supply them within 60 days. Our anti-money laundering policy requires a valid government-issued photo ID and evidence of your address no older than six months, and additional checks such as biometric or video verification and source-of-funds evidence may also apply. Cases that fall under our anti-money laundering thresholds carry a separate 30-day completion deadline. A reference to higher withdrawal amounts in our responsible gambling policy does not remove the earlier verification requirements set out in these terms.
Deposits
Lemon Casino supports a wide range of deposit methods, including Visa, Mastercard, Skrill, Neteller, PaysafeCard, Neosurf, Trustly, Klarna, Rapid Transfer, Revolut, Bank Transfer, Apple Pay, Google Pay, MiFinity, Jeton, AstroPay and cryptocurrencies such as Bitcoin, Ethereum, Litecoin, Dogecoin, Bitcoin Cash, Tether and USD Coin, among others. A minimum deposit applies. All deposits are subject to a one-time turnover requirement, and opposing low-risk bets do not count towards that turnover. Withdrawal requests made before the deposit turnover is completed may incur an administrative charge.
Withdrawals
Withdrawals at Lemon Casino can be made through methods including MiFinity, Visa, Mastercard, Bank Transfer, Jeton, Neteller, Skrill, Rapid Transfer, AstroPay, PaysafeCard and a selection of cryptocurrencies including Bitcoin, Ethereum, Bitcoin Cash, Dogecoin, Litecoin, USD Coin, Ripple and Solana. We aim to process withdrawals within three to five business days. The first cashout in each weekly period is free of charge, and a fixed fee applies to further cashouts within the same period. A daily withdrawal limit applies, and full verification must be completed before your first withdrawal can be paid.
Bonuses and Promotions
Our published welcome offer is a non-sticky 100% match bonus together with free spins, where the number of spins depends on the amount of your deposit. We also publish other promotions, including a second-deposit match, live-casino cashback and Treasure Boxes. A minimum qualifying deposit and wagering requirements apply to bonus offers, and bonus terms can vary between campaigns and regions. You should always read the terms attached to the specific offer you claim, as those terms govern that promotion.
Gameplay Rules
Deposited funds must be wagered at least once before a withdrawal can be requested. Placing opposing low-risk bets, for example covering both sides of the same outcome, does not count towards the turnover requirement. All play on your account must be genuine and for your own personal use.
Restricted Countries and Territories
Our terms and conditions list the following restricted countries and territories: Netherlands, Czech Republic, Estonia, France, Spain, Ireland, Israel, Portugal, Romania, Turkey, United Kingdom (England, Scotland, Wales and Northern Ireland), Italy, Abkhazia, Afghanistan, Algeria, American Samoa, Angola, Aruba, Bahrain, Barbados, Belarus, BES-Islands (Bonaire, Sint Eustatius and Saba), Botswana, Burundi, Cayman Islands, Cambodia, Central African Republic, China, Cook Islands, Congo, Crimea, Cuba, Curaçao, Democratic Republic of the Congo, Donetsk People's Republic (DNR), Eritrea, Ethiopia, Fiji, French Polynesia, Guam, Haiti, Hong Kong, Iran, Iraq, Jordan, Kuwait, Laos, Lebanon, Libya, Lithuania, Lugansk People's Republic, Macau, Mali, Malta, Mozambique, Myanmar, Nicaragua, Nigeria, North Korea, Oman, Ontario (Canada), Pakistan, Palau, Palestine, Philippines, Qatar, Russian Federation, Saint Maarten, Samoa, Singapore, Slovenia, Somalia, South Ossetia, South Sudan, Sudan, Syria, Tanzania, Transnistria, Trinidad Tobago, Uganda, United Arab Emirates, United States of America, Vanuatu, Venezuela, Vietnam, Yemen, Zimbabwe, Bulgaria, Burkina Faso, Cameroon, Croatia, Gibraltar, Jamaica, Senegal, Hungary and Greece. Other legally prohibited jurisdictions are also excluded. If you reside in any of these locations, you are not permitted to register or play.
Account Closure and Inactivity
If you request a withdrawal before completing the required deposit turnover, an administrative charge may apply. Accounts with no deposit activity for an extended period may be subject to a monthly dormancy fee, and separate provisions apply to accounts that remain inactive for a prolonged period. You may contact us at any time to close your account.
Responsible Gambling
We offer responsible gambling tools including daily, weekly and monthly deposit limits, self-assessment options, activity monitoring, cooling-off periods and self-exclusion across our operator brands. Reductions to your limits take effect immediately, while increases are subject to a 24-hour delay. Self-exclusion carries a minimum period of one year. Our player protection measures must not obstruct legitimate withdrawals.
Complaints and Support
If you have a question, concern or complaint about your account or our services, you can contact our support team through live chat or by email at [email protected].
Governing Terms and Licensing
Lemon Casino operates under licence number OGL/2024/1111/0488, granted by the Curaçao Gaming Authority on 18 September 2025 with a published status of Active. The licensee is Orange Entertainment B.V., company number 158249. This licence does not establish local authorisation in every market, and it is your responsibility to ensure that your use of our services is lawful where you live. Where any inconsistency arises between versions of these terms, the English version prevails.