Privacy Policy
This Privacy Policy explains how Lemon Casino collects, uses and protects personal data when you use our website and services. Please read it carefully before creating an account or using our services. We may update this policy from time to time, and the current version will be published on our website.
Who We Are
The controller of your personal data is Orange Entertainment B.V., a company registered in Curaçao under company registration number 158249. Orange Entertainment B.V. operates Lemon Casino under licence number OGL/2024/1111/0488, issued by the Curaçao Gaming Authority.
Data We Collect
We collect different categories of personal data when you register, play, make payments or contact us.
- Identity and contact data, such as the details you provide when registering your account.
- Transaction data, including deposits, withdrawals and payment activity on your account.
- Device and IP data, such as your IP address and information about the device you use to access our website.
- Usage data, covering how you interact with our website and services.
- Support data, including the content of your communications with our customer support.
How We Use Your Data
We use the personal data we collect for the following purposes.
- Processing payments, including deposits and withdrawals on your account.
- Meeting our legal and regulatory compliance obligations.
- Fraud prevention, including fraud monitoring and identity checks.
- Marketing, where you have not opted out of receiving marketing communications.
Cookies
Our website uses cookies, and cookies may also be set by providers whose services are integrated into our website. Cookies help the website function and support the purposes described in this policy.
Third Parties
We work with providers whose services support our website and operations. Where these providers process personal data on our behalf or set cookies through our website, this is covered by this Privacy Policy.
Security
Our privacy and anti-money laundering policies describe fraud monitoring and identity checks that we apply to protect accounts and transactions. These measures are part of how we handle personal data in connection with payments and legal compliance.
Your Choices and Rights
You have choices about how your data is used for marketing and about automated decisions that affect you.
- You can opt out of marketing communications at any time. Marketing opt-out requests are processed within 48 hours.
- Where we carry out gambling-risk profiling that affects you, the process includes human review rather than being based solely on automated decisions.