Lemon Casino FAQ

Registration asks for your name, date of birth, country of residence, email, phone number and your chosen login credentials. You can sign up with an email address and password, or through a Google account. All details must be truthful, and each player may hold only one account.

You must be at least 18 years old to register. Where your local law sets a higher legal gambling age, that higher age applies.

Access depends on your location, as the brand's terms exclude a long list of jurisdictions, including the United Kingdom. Language availability on the site does not establish eligibility, so check the restricted-country list in the terms before registering.

Use the lost-password page on the official site at /en/lost-password. It lets you request access to your account again without contacting support.

Full identity verification (KYC) is required before your first withdrawal, and other checks can also be triggered during the lifetime of the account. Requested documents must be supplied within 60 days.

The AML policy asks for valid government-issued photo ID and proof of address no older than six months. In some cases, additional biometric or video verification and source-of-funds checks may apply, with a separate 30-day completion deadline in threshold cases.

New players can claim a non-sticky welcome package that combines a deposit match with free spins, where the number of spins depends on the size of the deposit. Minimum deposit applies. The published welcome terms include wagering requirements on the bonus and on free-spin winnings, together with a maximum bet while the bonus is active.

Beyond the welcome package, published promotions include a second-deposit match, live-casino cashback and Treasure Boxes, a reward system with progression levels and reward choices. Campaign eligibility and regional offers differ, so always read the terms attached to the specific offer you intend to claim.

Yes. The VIP scheme has three tiers: Bronze, Silver and Gold. Bronze includes lower wagering and dedicated support, Silver adds fee-free and faster withdrawals, and Gold adds priority withdrawals and premium promotions. Treasure Boxes is a separate progression system with up to 30 levels, not part of the VIP tiers.

Lemon Casino supports a wide range of deposit methods, including cards, e-wallets, bank-based options and cryptocurrencies. A minimum deposit applies. The cashier available to your account may show only a subset of methods, for example:

• Visa and Mastercard
• Apple Pay and Google Pay
• Skrill, Neteller and MiFinity
• Trustly Pay, Rapid Transfer and Bank Transfer
• Bitcoin, Ethereum, Litecoin and other cryptocurrencies

Deposits carry a 1x turnover requirement before withdrawal, and opposing low-risk bets do not count towards it. You must use payment instruments held in your own name.

Withdrawals require completed KYC and are processed within the published window of 3 to 5 business days. One cashout per week is free, while additional cashouts in the same week incur a small fixed fee. Withdrawal methods include e-wallets, bank transfer, cards and cryptocurrencies such as Bitcoin, Ethereum, Litecoin and Dogecoin.

The main navigation features slots, a live casino and Chicken Road 2. The homepage also groups titles into categories such as Megaways, bonus buy, hold-and-win and fruit games, and table games are available in the lobby depending on your account.

Yes, Lemon Casino includes a dedicated Sports section alongside the casino, so you can bet on sports from the same account you use for casino games.

Yes. The site works fully in a mobile browser. For quicker access, the official installation guide describes an iOS home-screen shortcut and an Android download and install flow, both set up in a few steps from your phone's browser.

Support is available 24 hours a day, 7 days a week via live chat and by email at [email protected].

The responsible gambling policy offers daily, weekly and monthly deposit limits, a self-assessment test, activity monitoring, cooling-off periods and self-exclusion. Limit reductions take effect immediately, while increases apply after a 24-hour delay. Self-exclusion runs for a minimum of one year, and these protection measures must not obstruct legitimate withdrawals.